Order Priority
Order Priority
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Satisfaction Guarantee
Satisfaction Guarantee
Your satisfaction is our top priority. If you're not completely satisfied with your order upon delivery, reach out to us at contact@kogtour.com and we'll make it right!
Shipping
Shipping
Processing: 1-3 business days
Shipping: 14 days
Please check our shipping policies for more details.
Sizing & Fit
Sizing & Fit
Runs slightly small; we recommend sizing up once for a regular fit.
Not in love? We’ll fix that.
Items and deals you can't find anywhere else.
Track every order. Always complimentary.
Customer Reviews
CRAFTED & INSPIRED BY THE WINTER SPIRIT
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ALONGSIDE HIS CLOSEST BROTHER
FAQS
How long will my order take to deliver?
How long will my order take to deliver?
All orders are processed within 1–3 business days after your order is placed. Typical delivery time to U.S. addresses is 14 days. Please note that some products in high demand will need an additional production time of 5-10 days. We sincerely appreciate your patience and understanding!
Do you ship on weekends or holidays?
Do you ship on weekends or holidays?
Our fulfillment center operates Monday–Friday. Orders placed on weekends or holidays will begin processing on the next business day.
Where can I find my tracking number?
Where can I find my tracking number?
Expect to receive a tracking number in your email used to order within 4 business days after your purchase. You can use this to track your order from the carriers website!
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to update it before it goes out.
Do you restock sold-out items?
Do you restock sold-out items?
Most of our pieces are limited edition and won’t be restocked once they’re gone. We recommend grabbing your favorites while they’re available - once they sell out, they may not return.
How can I stay in the loop with new releases?
How can I stay in the loop with new releases?
Join our email list for early access to new drops, exclusive offers, and more.
